We dispatch our goods within 48 hours of placing your order Monday to Friday and most orders are delivered within 3 working days.
We offer free delivery on all orders over £30.
Please email us at email@example.com if you want to return an item for any reason.
You are entitled to a full refund or exchange if you aren't fully satisfied with the goods supplied for any reason, providing you return them to us in the same condition that you received them (i.e. not used), within 14 days of you receiving them. Buyer is responsible for the cost of sending the item back.
If the goods supplied are damaged or faulty or if the wrong goods have been sent then we will also refund your return postage costs. If you are returning the goods for any other reason then you would be expected to return the goods at your own cost.
You are also entitled to a full refund or exchange if a manufacturing fault develops and is reported to us within 30 days of you receiving the item. If the item that you purchased from us malfunctions after 30 days of receipt then you may be entitled to have it repaired (but not refunded).
Many of the items we supply also have a manufacturer's warranty agreement. Please see our product descriptions for details of any included warranties. The manufacturer is responsible for the terms of the warranty agreement and for repairing the item.
Refunds and exchanges can only be made once we have received the goods in question back into stock. The goods must be returned to us in the same condition that you received them, with all packaging present.
English (United Kingdom)